> ## Documentation Index
> Fetch the complete documentation index at: https://docs.polywin.bot/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Common questions about PolyWin.

<AccordionGroup>
  <Accordion title="What is PolyWin?">
    PolyWin is a Telegram bot that gives you the full Polymarket toolkit — copy trading, sniper bots with backtests, AI-curated trader discovery, a markets hub, and more — all in one chat.
  </Accordion>

  <Accordion title="Is PolyWin custodial?">
    No. PolyWin is non-custodial. Every wallet you create is yours from the first second. You can export the private key at any time and use it in MetaMask, Rabby, or any standard wallet app.
  </Accordion>

  <Accordion title="What does it cost?">
    PolyWin uses a dynamic, conviction-based pricing model — the more confident your entry, the less you pay. Final Snipe and Copy Trade follow the formula `2 × (1 − price) / (1.15 − price)`, starting from just **0.13%** and averaging around **0.5–1%** on typical trades. Reversal Snipe is even better: zero on losses, only a small share of net profit on wins. Three reward programs (referrals, cashback, copy rewards) refund a portion back to you automatically.
  </Accordion>

  <Accordion title="Which chains can I deposit from?">
    Ten: Polygon, Ethereum, Solana, BNB Chain, Base, Bitcoin, HyperEVM, Arbitrum, Optimism, and Tron. PolyWin auto-bridges everything to USDC on Polygon. See [Deposit](/getting-started/deposit) for per-chain minimums.
  </Accordion>

  <Accordion title="Do I need a Polymarket account?">
    No. PolyWin connects directly to Polymarket on your behalf. Your PolyWin wallet is your Polymarket identity.
  </Accordion>

  <Accordion title="How do I get started?">
    Open [PolyWin on Telegram](https://t.me/poly_winbot?start=7265081367), tap **Start**, and your wallet is ready in seconds. See the [Quickstart](/getting-started/quickstart).
  </Accordion>

  <Accordion title="What happens if I lose access to Telegram?">
    Export your private key from the Wallet hub at any time and store it securely. As long as you have your private key, you have your wallet — even if you lose Telegram access entirely.
  </Accordion>

  <Accordion title="Is my data private?">
    Yes. We collect only what's needed to run the bot — your Telegram ID, language, and trade history. No email, no phone, no KYC. We never sell or share your data. See the [Privacy Policy](/legal/privacy).
  </Accordion>
</AccordionGroup>